WHAT IS MAMMUT?
A Mammut is a chatbot capable of communicating through a chat integrated into a web page, or directly through channels of communication like Facebook Messenger, Telegram, etc. Each Mammut can include micro-experiences that satisfy specific needs of our clients.
WHAT IS A CHATBOT?
It is a software capable of establishing a conversation with people through a written channel, giving answers to their questions, doubts or information search processes.
WHAT ARE MICRO-EXPERIENCES?
They are small actions that a business or institution offers their clients or users, for example: buying an article already selected from a catalogue, booking a movie ticket, among others. These actions appear in the chat as buttons shown by Mammut to its users. The buttons can be pressed to access small graphical interfaces. Using interfaces allows a Mammut to satisfy specific needs in a single click.
WHAT ARE MULTI-CHANNELS?
The multi-channel capacity of a Mammut offers the possibility of assisting your users through the channel of communication that is most convenient for them. Not only will they be able to be assisted through a web page by means of a chatbot integrated into it, but also through messaging apps and social networks like Facebook Messenger, Telegram, etc.